Farmers Choice Free Range
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Farmers Choice Free Range Ltd
2a Crompton Way, Segensworth West, Fareham, Hants, UK PO15 5SS

Phone: 01489 583828

Our phones are answered by real people in the uk.

Fax: 01489 577759

Email: contactus@farmerschoice.co.uk

We check our emails regularly.

Farmer's Choice Direct Debit FAQs

What is the Direct Debit Guarantee?

1 This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.
2. If the amounts to be paid or the payment dates change Farmers Choice Free Range Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed.
3. If an error is made by Farmers Choice Free Range Ltd or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.
4. You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to Farmers Choice Free Range Ltd otherwise you may be charged for non-payment of a direct debit.

How do I amend the value of my Direct Debit?

If you wish to change the value of your Direct Debit you must give us 10 working day's notice.
If your payment is due within 10 working days, then the change cannot be actioned until next month's payment.

What happens if I miss a direct debit payment or it is recalled by my bank?

If this happens we will re-submit your payment at a later date. A letter will be sent to your home address to inform you that this has happened along with a set of additional re-submission dates.
If a payment is rejected on two consecutive occasions a charge will be applied to your Farmers Choice account.
(For further details see our current Direct Debit Charges).

What if I want to change banks that my direct debit is taken from

You must give 10 or more working days notice in order for us to set up the changes with all the new information.
Make sure that your new bank account is held in your name, allows Direct Debit payments from it and you are able to authorise the transaction.
You will need to complete a paper Direct Debit Mandate.
You can request a paper Direct Debit Mandate Online www.farmerschoice.net or telephone 01489 583828 and have one posted to you.

How do I cancel my Farmers Choice direct debit account

You will need to write to us either by letter, email or fax to confirm your intention.
If we receive your written letter of cancellation and a payment is due within 10 working days then this payment will still be processed.
If your account is in debt we will settle your account with a final Direct Debit payment for the outstanding amount showing on your account.
You will receive a letter from us to this effect clearly stating the remaning balance due and the date for this final payment.
Once we have received your written confirmation we will then write back to you confirming the credit/debit status of your account.
If your account is in credit at this time then you place a final order/s to this value as refunds of credit balances are not due.